Protecting your privacy is our top priority. This Privacy Policy explains how EmbroPrint (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (https://www.embroprint.ae) (the “Website”) and use our services.

Information We Collect

We collect information to provide you with the best possible online shopping experience. This information generally falls into two categories:

  • Information You Provide: This includes data you share when creating an account or placing an order, such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Information Collected Through Technology: This includes data gathered through cookies and similar technologies, such as your IP address, device type, operating system, browser type, unique device identifier, referring website address, browsing activity on our website, and session information. Additionally, this may include:
    • Photos and images uploaded for design creation.
    • Tags, posts, comments, reviews, and shared content related to EmbroPrint products or services.

How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: We use the information you provide to fulfill your orders and complete transactions.
  • Communication: We use your contact information to respond to your inquiries and address order-related questions.
  • Marketing and Promotions: We may use your information to send you promotional offers, discounts, and updates about EmbroPrint via email, third-party advertising platforms, or directly through our website.

Sharing Your Information

We only share your information under limited circumstances:

  • Contractors and Service Providers: We share your information with trusted vendors and service providers who assist us in fulfilling orders, processing payments, or providing other services on our behalf. These entities are contractually obligated to maintain the confidentiality and security of your data.
  • Legal Requirements and Protection: We may disclose your information when required by law, to protect our rights, or to prevent harm to others. This may involve identifying and combating fraud, enforcing intellectual property rights, or responding to legal inquiries.
  • Business Reorganization: In the event of a merger, acquisition, or other business reorganization, your information may be transferred to the successor entity.

Cookies and Similar Technologies

We use cookies to store your preferences, track website usage, and enable features like staying signed in to your account. You can control how cookies are used through your browser settings.

Protecting Your Information

We take appropriate security measures to safeguard your information, including:

  • Passwords: We require strong passwords for account access.
  • Encryption: We use Secure Sockets Layer (SSL) encryption to protect data transmission between your device and our servers.
  • Tokenization: We never store credit card numbers. Payment card information is protected using secure networks and tokenization.

Visiting from Outside the UAE

Our website is operated in the United Arab Emirates. By using the Website, you consent to the transfer and processing of your information within the UAE.

Contact Us

If you have questions about this Privacy Policy, please contact us at +971 55 8898472 or sales@embroprint.ae. We reserve the right to update this policy periodically. Please check back for any changes.

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